Invalid path

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Frankie-O
Frankie-O Member Posts: 3 Member
edited October 2024 in Native Access

can anyone help me with this issue please? I have most of my native instruments on an external drive, however since upgrading to Komplete 14 Ultimate the new stuff has installed onto my hard drive on my MacBook and I can’t seem to transfer it to my external drive without the message invalid path, I have tried the repair process but nothing seems to work, I’m trying to save space on my MacBook. Thanks in advance 🙏

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  • Frankie-O
    Frankie-O Member Posts: 3 Member
    Answer ✓

    Hi Jeremy thanks for your message, the format on the external drive is Mac OS Extended (journaled) I also think I may have fixed the problem, I had the Download Location wrong and it all seems to be working again, I’ll keep you posted on what happens if I come across any issues

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  • Jeremy_NI
    Jeremy_NI Administrator, Customer Care Posts: 14,941 admin

    What is the format of the external hard drive? It should be APFS, as explained here: Notes on Hard Drive Formats on Mac Computers

  • Frankie-O
    Frankie-O Member Posts: 3 Member
    Answer ✓

    Hi Jeremy thanks for your message, the format on the external drive is Mac OS Extended (journaled) I also think I may have fixed the problem, I had the Download Location wrong and it all seems to be working again, I’ll keep you posted on what happens if I come across any issues

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