komplete s series mk3 can't get back from DAW mode?

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Answers

  • Brianalipa
    Brianalipa Member Posts: 52 Member

    Just checked for updates and updated ethereal earth, no info on what the update was supposed to do .

    I loaded it up in Kompleat Kontrol and in kontakt and in both the keyboard in edit view does not work

    just as with many other instruments


    Brian

  • mykejb
    mykejb Moderator Posts: 1,680 mod

    I can kind of duplicate this I think. If I use KK standalone, load a preset from Omni it plays ok. If I switch to Edit view so the main Kontakt view opens the kbd is white and clicking on it doesn't play anything, although the instrument still plays from the MK3 keyboard. The Kontakt display looks like this

    image.png

    You should be able to click on the left of the cog/symbol and get an orange bar like this.

    image.png

    That means the instrument is selected and the keyboard should show the colour zones. There seems to be some situations you can get into where you can't select the instrument though, which is where I think there's a problem. Really this part of the UI kinda sucks, you shouldn't have to click on such a small area to select the instrument, clicking anywhere in the UI should do it. I brought this up in the beta but apparently it isn't a trivial change.

  • Brianalipa
    Brianalipa Member Posts: 52 Member

    Thank you for your reply it is most helpful when trying to untangle what works and what doesn't and I now know KK is Brocken and I should use Kontakt instead, unless I want to load a non kontakt instrument such as Spitfire BBC orchestra either way your workflow has to take into account NI failure to fix Brocken software I.E. the reality of there glossy ads isn't being met , so come on NI are you going to fix this or slowly push users to Kontakt. For me personally I have put most of my effort in to KK so I can see all my instruments in 2 places i.e. NKS/NKS2 and user presents, but the elephant in the room is KK is Brocken and not fixed even after a major update with no info from NI as to when and if it will fix it. OK it might be difficult and not a minor fix as you suggest but there reputation is taking a hit unless they do. I as a Customer I care about things that don't work out of the box fully, And yes we will get the odd bug, but it needs fixed in a reasonable time .

    Once again apologies for the ramble and it is not aimed at any body in NI except the decision makers , I fully appreciate the techs/programmers do what they can given the resources time/ budget given to them by managers and Marketing Decision makers hope you hear this NI

    Whew !! Now I need to lye down again.

    Brian

  • Jeremy_NI
    Jeremy_NI Customer Care Posts: 12,284 mod

    @Brianalipa There's a list of NKS 2.0 products here: NKS 2.0 - a running list of compatible content

    For the rest I see that you are already in contact with my colleagues regarding your issues with the keyboard. Hopefully you'll be good to go soon!

  • SomeGuy
    SomeGuy Member Posts: 6 Member

    Thanks for the thread - this happens for me too. S88 MK3 and all NI products up to date. Cubase 13 on W11, also on latest version. Have made no modifications other than adding the MK3 to the Studio Setup MIDI remote device list

    If I open Cubase and then click 'DAW', it goes to the mix screen on the MK3, but the 'PLUG-IN' and 'BROWSER' buttons do not llight up or respond, even once I select (and arm/monitor) a track that has a KK plugin with loaded instrument.

    But if I select (and arm/monitor) a track that has a KK plugin with loaded instrument before I press the DAW button, them the other buttons seem to light up and respond. Even after pressing the DAW button. After that, it behaves as I expect, but if the first thing I press is the DAW button (or press it before triggering an action that activates the other two buttons) then those two buttons are effectively dead until I restart everything

  • Jeremy_NI
    Jeremy_NI Customer Care Posts: 12,284 mod
    Answer ✓

    @SomeGuy I'm not 100% sure but it sounds a similar issue as this one: My Komplete Kontrol Keyboard's Autofocus Function Does Not Work in Cubase

    Is it helping?

  • SomeGuy
    SomeGuy Member Posts: 6 Member

    Thanks @Jeremy_NI - that seems to have worked. Now I know it's called Autofocus too!

    I've been finding the behaviour very erratic with this where, at the beginning of a project or re-opening a new one, it works but at some point it stops working, or arbitrarily changes behaviour (i.e., sometimes it works fine, sometimes it needs me to click on the 'S88'midi icon, sometimes nothing I tried (apart from what you posted) seemed to get it working.

    Is this because of something I'm doing without realising or understanding it, or is this considered a bug/issue?

    Thanks again

  • Jeremy_NI
    Jeremy_NI Customer Care Posts: 12,284 mod

    @SomeGuy Well, it's a setting that needs to be made in Cubase, that's why we created this article.

  • Brianalipa
    Brianalipa Member Posts: 52 Member
    Answer ✓

    Thanks Jeremy

    Ill try this too

    Brian

  • SomeGuy
    SomeGuy Member Posts: 6 Member
    https://community.native-instruments.com/discussion/comment/151218#Comment_151218

    Gotcha - so is this something that now that I've set it I shouldn't see the issue again? Or do I need to do this per project, or per instance of Komplete Kontrol within a project?

  • Jeremy_NI
    Jeremy_NI Customer Care Posts: 12,284 mod
    Answer ✓
    https://community.native-instruments.com/discussion/comment/151388#Comment_151388

    From what I understand it's a one time setting.

  • Kymeia
    Kymeia NKS User Library Mod Posts: 4,725 mod
    edited May 12

    It is a bit annoying that to switch between DAW (MIXER) and MIDI mode I now have to press SHIFT/MIDI as the old MIDI button is gone - it would be much better to either have MIDI as the default setting and SETTINGS using SHIFT or (better still) make the DAW button a toggle between DAW (MIXER) and MIDI mode so I can more easily control devices as well as mixer channels. Having to press shift and Settings/MIDI takes my attention away from what I am playing.

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