Noire having lots of static and white noise

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NickVegas
NickVegas Member Posts: 63 Member
edited October 2024 in Kontakt

Has noire been glitchy for anyone else? When I preview the presets the volume of the preview is like 20x louder than any other instrument and it blows my monitors, even with the fader in my daw down and my monitors have to be almost off, then I load an instrument and it’s so quite I need to turn them back to normal volume, and I get a ton static/white noise. The keys also make a weird sound when played, almost a hollow clicking sound.


this does not happen only any other instrument or instrument preview so I find I really weird it’s just noire. I’m using pro tools as my DAW on a Mac M1 with s88 mk3 keyboard.


thanks!

Best Answer

  • Jeremy_NI
    Jeremy_NI Administrator, Customer Care Posts: 14,941 admin
    Answer ✓

    Regarding the volume of the previews, you can change it bottom left on the window:


    Screenshot 2024-03-11 at 15.01.18.png

    Now, for the issue in Noire, does it behave the same in Kontakt in standalone?

    Did you install Noire on an external hard drive? What format is that drive? It should be APFS: Notes on Hard Drive Formats on Mac Computers

Answers

  • Jeremy_NI
    Jeremy_NI Administrator, Customer Care Posts: 14,941 admin
    Answer ✓

    Regarding the volume of the previews, you can change it bottom left on the window:


    Screenshot 2024-03-11 at 15.01.18.png

    Now, for the issue in Noire, does it behave the same in Kontakt in standalone?

    Did you install Noire on an external hard drive? What format is that drive? It should be APFS: Notes on Hard Drive Formats on Mac Computers

  • NickVegas
    NickVegas Member Posts: 63 Member
    https://community.native-instruments.com/discussion/comment/139642#Comment_139642

    Hi thanks for the response!


    it does have the correct format! I will try it in stand alone today to see if it continues to do that. I’m using an external hard drive, crucial NVMe with Sabrent thunderbolt enclosure on Mac M1!

  • Jeremy_NI
    Jeremy_NI Administrator, Customer Care Posts: 14,941 admin

    @NickVegas crucial NVMe with Sabrent thunderbolt enclosure on Mac M1 does not tell us what format is the drive. Right click the drive and choose Get Info and you will see what's the format of the drive.

  • NickVegas
    NickVegas Member Posts: 63 Member
    edited March 2024

    Hello @Jeremy_NI


    it looks like my drive is formatted to exFAT. Is there a way to convert it to APFS without erasing the drive and reformatting it? It took a really long time to download the ultimate library on it.

    i went to disk utilities and clicked edit to convert to APFS but the option was greyed out.


    thanks

  • NickVegas
    NickVegas Member Posts: 63 Member
    https://community.native-instruments.com/discussion/comment/140444#Comment_140444

    Oh yeah and one more thing I’m running MacOS Sonoma 14.3.1

  • Jeremy_NI
    Jeremy_NI Administrator, Customer Care Posts: 14,941 admin

    @NickVegas There's no way around it, you have to reformat the drive with your Disk Utility, this means deleting everything that's on it.

  • NickVegas
    NickVegas Member Posts: 63 Member

    @Jeremy_NI I was afraid of that.


    if everything else worked fine and it was just noire, do you think it’s a a absolutely necessary?

    and if it is, I only have my NI library on it, so would I have to do anything before erasing or could I just erase and have Native Access automatically update and just re download things?

    https://community.native-instruments.com/discussion/comment/140614#Comment_140614


  • Jeremy_NI
    Jeremy_NI Administrator, Customer Care Posts: 14,941 admin

    @NickVegas Unfortunately, yes, this is absolutely necessary. You'll see the difference after the reformat. You'll only need to erase/reformat and then reinstall everything again with Native Access. If you have some space somewhere you could copy the files and put them back, then relocate with Native Access.

  • NickVegas
    NickVegas Member Posts: 63 Member

    @Jeremy_NI thanks for the help!

    any advice on a process? I don’t have another drive big enough to clone it, any online methods or anything else? Or am I stuck just erasing and redownloading?


    and any advice on the re download procedure? I did apps first, then instruments one by one, then expansions. It did take me a good couple days to do everything.

  • Jeremy_NI
    Jeremy_NI Administrator, Customer Care Posts: 14,941 admin

    No, unfortunately, there's no other way. For the re-installation process, there's no real good or bad way to do it. I would avoid the install all button, maybe install a few instruments at a time. Going like you did, apps then libraries then expansions seems to be a good idea.

  • NickVegas
    NickVegas Member Posts: 63 Member

    @Jeremy_NI thanks for all the help!

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