I keep everything up to date but recently I've bn unable to update Analogue Dreams and Etheral Earth via my Native Access. I have went through sys prefs and gave full access to all N.I. associated software, restarted computer but still fails. I'm also missing some instruments, Upright Piano, The Gentleman Piano and Vienna Concert Grand. They're in my native access but only option I have is to locate the folder but it's not where all my other installations are, very strange, I appreciate any suggestions, thank you in advance and also,,, why does N.I. not have a customer support? shocking considering the amount of money I spend 🤔