Audio issues with Komplete Audio 6 Mk 1

GlennyP
GlennyP Member Posts: 2 Member
edited October 2024 in Komplete General

After a fresh Windows 10 install, I'm getting all kinds of audio issues

* No audio into OBS

* No Audio into Audacity

I think I may have an issue with the interface/drivers.

The audio is coming from a DJ mixer into inputs 1 & 2.

In the windows playback sound settings, I have no input on any of the Komplete Audio devices - Main Output Komplete Audio 6 or Output 3/4 .

I hope this is a quick fix and I'm just missing something obvious.

Thanks

Comments

  • PoorFellow
    PoorFellow Moderator Posts: 7,327 mod
    edited March 11
    https://community.native-instruments.com/discussion/27175/audio-issues-with-komplete-audio-6-mk-1

    Other than using the Komplete Audio 6 MK1 drivers from this page and make sure that you interface has it's firmware updated to the three and a half years old version 1.2 , then the obvious thing would be to get the latest sound card drivers and chips set drivers (chips set first !) downloaded from your motherboard manufactures site ! And otherwise do a thorough check of the Windows audio settings !

    Please notice that any firmware update if needed (which I honestly doubt) carries a risk and I can not take the responsibility of any mishaps that might occur . While updating firmware on units is though a general advice to turn off the AV for the duration of the updating and never interrupt a firmware update !

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