Kontrol S-Series MK3 DAW mode stopped working with logic pro

olubone
olubone Member Posts: 7 Member
edited October 22 in Komplete Kontrol
My Kontrol S-Series MK3 is stack in Default Midi Template when I open logic. It works in kontakt and Komplete Kontrol but the DAW functionality stopped working. I have removed the device from the control surface setup and it still does not work. Logic automatically adds it to the control surface automatically each time I remove it and restart logic but the DAW functionally still doesn't work.

Best Answer

  • Jeremy_NI
    Jeremy_NI Customer Care Posts: 13,047 mod
    Answer ✓

    @olubone Can you check if your keyboard is set to MIDI 1.0 or MDI 2.0? It's in the hardware settings on the keyboard itself, please switch it to MIDI 1.0

    image.png

    Then, as prompted by the keyboard here:

    image.png

    Turn off the keyboard and delete the Kontrol MK3 in your Audio & MIDI setup, found in Utilities. Turn the keyboard back on, is it working now?

«1

Answers

  • Maciej Repetowski
    Maciej Repetowski Member Posts: 674 Guru
    • Quit Logic
    • Switch off Mk3 keyboard
    • Delete Logic Control Surface preferences file:
    • com.apple.logic.pro.cs (should be in Library/Preferences, do a search in Finder if not)
    • Restart Logic
    • Switch on Mk3

    See if it works 👍

  • zassimo
    zassimo Member Posts: 16 Member
    Also same for me but definitely don't want to delete all my Logic settings. My keyboard was working until I updated to the latest Sonoma last night
  • Maciej Repetowski
    Maciej Repetowski Member Posts: 674 Guru
    edited February 11
    https://community.native-instruments.com/discussion/comment/132328#Comment_132328

    It’s just Control Surfaces settings, not Logic preferences (which are in different file). Unless you use different controllers, which you have custom mapped in Logic, no harm in deleting this file.

    Another thing is to go to Control Surfaces settings and click on “Rebuild Defaults” - if you have not tried that already.

  • mickeyl
    mickeyl Member Posts: 62 Helper

    For music production, I advise always running the N-1th version of the current macOS.

  • olubone
    olubone Member Posts: 7 Member
    I'm tracking my steps and it should happened after updating my OS to 14.3.1.
  • olubone
    olubone Member Posts: 7 Member
    > @"Maciej Repetowski" said:
    > Quit Logic
    > Switch off Mk3 keyboard
    > Delete Logic Control Surface preferences file:
    > com.apple.logic.pro.cs (should be in Library/Preferences, do a search in Finder if not)
    > Restart Logic
    > Switch on Mk3
    > See if it works 👍

    I did this already and issue still persists.
  • Maciej Repetowski
    Maciej Repetowski Member Posts: 674 Guru

    In that case, you need to talk to NI support.

    Good chance that Apple messed something with the last update, though. It will be fixed eventually.

  • zassimo
    zassimo Member Posts: 16 Member
    You had the same issue when updating to the latest Mac OS as me, so I think it's an update issue
  • Matthew_NI
    Matthew_NI Product Team Posts: 1,454 mod

    Try this: Logic Pro -> Control Surfaces -> Rebuild Defaults

  • Jeremy_NI
    Jeremy_NI Customer Care Posts: 13,047 mod

    @olubone Were you able to fix the issue? The cs file is in the user library and not the local one, full path is: Macintosh HD/Users/Username/Library/Preferences/com.apple.logic.pro.cs

    Note: the User Library folder is hidden. To access it, click on Go in the menu bar and press down the Alt key. You'll now find the Library entry in the menu:

    User_Library3_2.gif

    Also make sure that Logic, Kontakt and Komplete Kontrol all have full disk access: How to Enable Full Disk Access on macOS

  • olubone
    olubone Member Posts: 7 Member

    @Jeremy_NI my issue still persists. I have done everything you said. I think issue started after upgrading from Ventura to Sonoma 14.3.1. I thought something was wrong with the keyboard so I connected it to another Mac running Ventura and I was able to use the DAW mode on that Mac.

  • Jeremy_NI
    Jeremy_NI Customer Care Posts: 13,047 mod
    Answer ✓

    @olubone Can you check if your keyboard is set to MIDI 1.0 or MDI 2.0? It's in the hardware settings on the keyboard itself, please switch it to MIDI 1.0

    image.png

    Then, as prompted by the keyboard here:

    image.png

    Turn off the keyboard and delete the Kontrol MK3 in your Audio & MIDI setup, found in Utilities. Turn the keyboard back on, is it working now?

  • Matthew_NI
    Matthew_NI Product Team Posts: 1,454 mod
    https://community.native-instruments.com/discussion/comment/136602#Comment_136602

    Worth noting that we're not yet Sonoma compatible, so that could be related.

  • olubone
    olubone Member Posts: 7 Member

    @Matthew_NI The system requirement on the S-Series page does not specify that it's not compatible with Sonoma, but rather "macOS 13 (Ventura) or higher" which I find that to be very vague. There should be another bullet stating that it's not compatible with Sonoma.

  • reffahcs
    reffahcs Member Posts: 848 Guru
    https://community.native-instruments.com/discussion/comment/136809#Comment_136809

    There are loads of people using the MK3 keyboard with Sonoma without issues, myself included. I had constant crashes with Logic too initially. I made two changes and now it seems to work fine. First I added Logic to full disk access (not sure why Apple didn't set it on install???)

    image.png

    Second I disabled Main in MIDI settings as I have 2.0 enabled. It seems Logic does not like when Main AND 2.0 are enabled.

    image.png

    And now, no more crashes.

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