I have trawled the help files and found this forum but the NI response to "installation failed" is to ask me to dive into Windows and start changing registry settings etc. which frankly is a bit ridiculous and clearly is a fault of the installer not my PC - is there a fool proof way of installing a purchased instrument that doesn't require me to invalidate the warranty on a £2,000 PC?
Kontakt 7 is installed but Alicia's Keys won't get past the 30-minute download because it persistently "fails". This has to be the worst install process I have ever used - 1 hour and 50 minutes so far to load a £20 instrument. Looking at the forum there are so many issues with loading that NI probably needs to fix this - in the interim is there a simple solution or do I just swallow my losses and uninstall Kontakt 7 and find a more suitable vendor?
Thanks