Does anybody know why Kontakt keeps crashing?

Arttu
Arttu Member Posts: 2 Newcomer
edited March 22 in Kontakt
I tried to open a project of mine recently, but it just didn't open. After opening the project with FX off and turning each tracks FX on individually, it crashed every time i enabled a track with Kontakt 7.(I use reaper if that helps at all) After this discovery i tried to open the standalone version of Kontakt, and it won't open either. BTW i got no error or nothing, it just shut down with no further information. I finished that project like 10 hours ago and everything worked fine. So does anybody have any clue why Kontakt 7 crashes everything for me?

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  • Milos
    Milos Member Posts: 2,018 Guru

    Hmm...

    Well...from my experience, it did happen like that to my DAW as well, but the solution I did is more subjective that objective.

    I simply used Task Manager to set priority to the highest option for CakeWalk DAW.

    I use a laptop with a bonus cooler so that my laptop doesn't get hot.

    If you use laptop with a cooler, this solution might be for you.

    Let me know how it went.

  • Arttu
    Arttu Member Posts: 2 Newcomer
    I use a PC. I put priority to highest, my pc temperature was around 40C so no problem with the cooling. It didn't work. ¨

    I think the problem is with Kontakt 7 and not with the DAW i use because the standalone version doesn't work either.

    I might try reinstalling Kontakt 7, but i'm worried that all the presets that i have on any projects right now will be reset if i reinstall it.
  • Milos
    Milos Member Posts: 2,018 Guru

    As far as I know, the uninstallation and reinstallation of Kontakt will not erase the presets, but just in case, screenshot the presets from the instruments you use inside Kontakt before you uninstall and then reinstall the software!

  • PK The DJ
    PK The DJ Member Posts: 1,936 Expert

    @Arttu for future reference, when posting about issues like this, it's best to provide as much info as possible about your setup.

    In your first post you didn't mention whether you were using PC or Mac, which operating system you're using, which DAW you're using, which audio interface you're using (if any) etc.

    Now we know from your second post that you're using a PC.......but that's all.

  • PoorFellow
    PoorFellow Moderator Posts: 4,894 mod
    https://community.native-instruments.com/discussion/comment/134282#Comment_134282

    Profile info : Windows 11 , Processor Intel(R) Core(TM) i5-9400F CPU @ 2.90 GHz

  • PoorFellow
    PoorFellow Moderator Posts: 4,894 mod
    https://community.native-instruments.com/discussion/26787/does-anybody-know-why-kontakt-keeps-crashing

    Judging from the generation of the CPU then you most likely also got a sufficient graphics adapter , but else make sure that your PC meets minimum specifications including for graphics ! (Quote : Graphics hardware support for Direct 3D 11.1 (Feature Level 11_0) or higher)

    Also please try to reinstall Kontakt while running newest version of Native Access as an admin ! Also prior to re-install then make sure that you have sufficient access privileges to install destination on Windows - at least you have to have full Administrator access !

    How to Save Custom Presets in KONTAKT (FULL and PLAYER) : https://support.native-instruments.com/hc/en-us/articles/209583289-How-to-Save-Custom-Presets-in-KONTAKT-FULL-and-PLAYER

  • Jeremy_NI
    Jeremy_NI Customer Care Posts: 13,047 mod
    Answer ✓

    No news from you for a while. We’re closing this thread now. If you still need assistance on that topic, please get in touch here: http://bit.ly/NIsupport_kontakt

This discussion has been closed.
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