Guitar Rig 7 Pro Crashing HELLP!!!

I have gone through all the suggested procedures, deleted it and re-installed. Still crashing in standalone and in the DAW.
Also, What is my recourse if you can't resolve these issues.
I purchased this product from Guitar Center on-line

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mykejb

When does it crash? As soon as you start it, or when you're changing presets/playing though it?

reffahcs

https://community.native-instruments.com/discussion/26641/guitar-rig-7-pro-crashing-hellp

What operating system are you running and what type of monitor do you have?

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