Some VST Plug-ins appear black in the main window

derKleiner · 2024-02-08T23:53:29+00:00

Dell Optiplex 990 i7 Intel HD Graphics Windows 10 NI version 13 bundle, everything is updated Install location on internal + external drive For some reason I started seeing that main plug in view as all black. I've tried everything - re-install etc. to no avail. Image attached. …

derKleiner

Dell Optiplex 990
i7
Intel HD Graphics
Windows 10
NI version 13 bundle, everything is updated
Install location on internal + external drive

For some reason I started seeing that main plug in view as all black. I've tried everything - re-install etc. to no avail. Image attached.

Direct3D info -

Driver File Version: 9.17.0010.4459 (English)
Driver Version: 9.17.10.4459
DDI Version: 11.1
Feature Levels: 10_1,10_0,9_3,9_2,9_1
Driver Model: WDDM 1.2

I've spent hours on this and need help from product support. Thanks

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Accepted answers

mykejb

Are you running Kontakt 7? If so your graphics card doesn't support it as it requires feature level 11_0

-- Mike

Jeremy_NI

Yep, as @mykejb suggested. If you are using Kontakt 7, then you need feature level 11.0, it's not showing in your feature levels. More info here: KONTAKT 7 Opens with a Black Window

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