Izotope product portal not working

Johnbee
Johnbee Member Posts: 46 Member
edited October 2024 in Other Software & Hardware

Now that NI & Izotope have merged nobody seems to have any answers. My Izotope Product Portal no longer works. I tried re downloading and re installing and now it's totally useless.

Does anybody here have any answers?

Thanks

John Bowen

Best Answers

Answers

  • Kaiwan_NI
    Kaiwan_NI Administrator Posts: 2,985 admin

    Hi @Johnbee have you been in touch with our support team already? I couldn't find any tickets under your email address in our system.

  • Johnbee
    Johnbee Member Posts: 46 Member

    I opened a ticket at the isotope site. I was supposed to get an email from them but didn't. I have been reading around the internet that people have been having issues. My Isotope product portal seems to be dead right now. The plug-ins seem to work but I periodically check for updates. What's going on here? Would appreciate an answer. Thanks.

  • Jeremy_NI
    Jeremy_NI Administrator, Customer Care Posts: 14,884 admin

    @Johnbee I see you submitted a request on Friday. My colleagues should get back to you soon.

  • SS1
    SS1 Member Posts: 1 Newcomer

    WHY PRODUCT PORTAL DON T WORK

    Capture d’écran 2024-04-03 à 13.33.55.png.pdf

    What's going on here? Would appreciate an answer. Thanks.

  • Jeremy_NI
    Jeremy_NI Administrator, Customer Care Posts: 14,884 admin
    Answer ✓

    @SS1 Please get in touch with Izo's installation support here: https://bit.ly/Izo_support_install

  • Johnbee
    Johnbee Member Posts: 46 Member
    Answer ✓

    The problem has been solved by email support.

    Thanks

    John B

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