Traktor pro 3 crashed

jeanneperniceni
jeanneperniceni Member Posts: 10 Newcomer
edited October 2024 in Traktor Software & Hardware
Hello! My software Traktor pro 3 crashed. A message error appeared and I lost all my playlists, tracks and settings. I downloaded again all my tracks and put it back in Traktor but now when I read my tracks, it is slowed it is not playing as before. Any solutions? Thks

Answers

  • Milos
    Milos Member Posts: 2,021 Guru

    Maybe this link can help you.

    Traktor Crashes – Native Instruments (native-instruments.com)

    Let me know if it helped.

  • Milos
    Milos Member Posts: 2,021 Guru

    By the way, next time the files delete themselves inside Traktor, make sure you make another folder and make the duplicates, in case you lose them.

  • jeanneperniceni
    jeanneperniceni Member Posts: 10 Newcomer
    Hello and thank you for your answer. I did everything which is recommended in the link and it's apparently working. I put back all my tracks and I just lost the playlists created until now. However I get the impression that the quality of the sound has been impacted..
  • Milos
    Milos Member Posts: 2,021 Guru

    Impacted in which way...?

  • jeanneperniceni
    jeanneperniceni Member Posts: 10 Newcomer
    It is not cleared as before, it seems sometimes to be lightly slowed and I hear some crackling. It is not obvious but I get the impression that something has changed, even few days before it crashed
  • lord-carlos
    lord-carlos Member Posts: 4,168 Expert

    Check the "Audio Setup" settings. Maybe the sample rate, latency or if on windows the device have changed. On windows it sometimes switches from ASIO to windows WASPI or vice verca.

  • jeanneperniceni
    jeanneperniceni Member Posts: 10 Newcomer
    Thanks for your answer! I'm as before, in wasapi exclusive mode, sample rate 44100 hz et buffer size 512.
    Do you think that for the built in sound card, I've to chose the sound card of my computer or of my Traktor? Also, for the multi core processing, is it okay if it's activated?
  • lord-carlos
    lord-carlos Member Posts: 4,168 Expert

    Do you think that for the built in sound card, I've to chose the sound card of my computer or of my Traktor?

    Does not matter. It's just a fall back if your Traktor controller is not connected.

    Also, for the multi core processing, is it okay if it's activated?

    Yes, should be fine.

    Settings also look fine. I always use ASIO on my s4 mk3, but in theory wasapi should be fine too.

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