How to upgrade?

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Schlimmster
Schlimmster Member Posts: 3 Newcomer
edited October 2024 in Komplete General

Just cranking up a studio after several years. Have a license to Komplete 10 Ultimate on an old machine that won't boot. Want to upgrade to newest (v14?) on my new Mac Studio. How to proceed? Download v10 first, then purchase the upgrade? Please share details. I'm an old fart and not very technically savvy. Thank you in advance!!

Best Answer

  • Jeremy_NI
    Jeremy_NI Administrator, Customer Care Posts: 14,941 admin
    edited January 2024 Answer ✓

    @Schlimmster If you have Komplete 10 Ultimate and you want to get Komplete 14 Ultimate you need to buy the update (it's even cheaper) and not the upgrade, upgrade would be if you have Komplete 14 Select and you would like to upgrade to Komplete 14 Ultimate.

    Some more info on the topic here: What Exactly is a Crossgrade / Update / Upgrade and How Do I Qualify?

    Yes you can install most of Komplete 10 in Native Access. You need to go in Native Access preferences and tick that box:

    Screenshot 2024-01-18 at 17.02.33.png


Answers

  • Milos
    Milos Member Posts: 2,021 Guru

    Pretty much, yes.

    image.png

    The price for the upgrade is 600 bucks if you have something between Komplete 8 Ult. and Komplete 14 Ult.

  • Schlimmster
    Schlimmster Member Posts: 3 Newcomer

    So, do I use the new installer (Native Access) to download Komplete 10 (before I upgrade)? In Native Access I don't see an option to select for download Komplete 10. Do I just tell it to "install all" and let it decide what goes with my old Komplete 10 license?

    I also have an upgrade to Komplete 10. Will installing all cover that as well?

    Thank you.

  • Jeremy_NI
    Jeremy_NI Administrator, Customer Care Posts: 14,941 admin
    edited January 2024 Answer ✓

    @Schlimmster If you have Komplete 10 Ultimate and you want to get Komplete 14 Ultimate you need to buy the update (it's even cheaper) and not the upgrade, upgrade would be if you have Komplete 14 Select and you would like to upgrade to Komplete 14 Ultimate.

    Some more info on the topic here: What Exactly is a Crossgrade / Update / Upgrade and How Do I Qualify?

    Yes you can install most of Komplete 10 in Native Access. You need to go in Native Access preferences and tick that box:

    Screenshot 2024-01-18 at 17.02.33.png


  • Schlimmster
    Schlimmster Member Posts: 3 Newcomer

    Okay, I understand. But I'm on a new system that does not have 10 Ultimate installed. Will purchasing the update to 14 download everything I need (or do I have to install 10 first)? Thx.

  • Milos
    Milos Member Posts: 2,021 Guru

    That I don't know.

    Jemery might help you in couple of days...

  • Jeremy_NI
    Jeremy_NI Administrator, Customer Care Posts: 14,941 admin

    @Schlimmster Komplete 10 Ultimate or Komplete 14 Ultimate are bindles of products. You will simply get the newer products on top of what ypou already have in Native Access. You can install whatever product you want in Native Access.

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