Why are some of my Instruments interface page black or white and can not be seen ?

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• Mute

bassplayer Member Posts: 6 Member

December 2023 edited October 2024 in Tech Talks

When I open for example Alicia Keys, the interface can not be seen it is black or white sometimes I can play the one particular sound that is loaded. what happen to my video capabilities ?

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Answers

• 

  Milos Member Posts: 2,021 Guru

  December 2023

  Have you tried refreshing the Kontakt tab by clicking on the '!' icon, sir?

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  Jeremy_NI Administrator, Customer Care Posts: 14,938 admin

  December 2023

  @bassplayer What version off Kontakt are you using? Is it happening when using Kontakt in a DAW or in standalone? Have you checked this article? KONTAKT 7 Opens with a Black Window

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