This morning I bought the Komplete 13 → MPS 4.1 crossgrade. However, although I could see this in my purchase history, it didn't show up in my licenses and it didn't show up in Native Access.
I contacted help chat and was told that it would appear in Native Access in a few minutes. However, even though it did finally show up in my list of products in my NI account, it still hasn't shown up in Native Access, even after 3 hours. The help chat has now closed for the day. Is there a way I can make MPS 4.1 appear in Native Access?