Battery 4 Crashing Logic X

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vad777
vad777 Member Posts: 67 Member
in Battery 4

was using previous Battery 4 version, now updated to latest one but crash is still happening.

crash happens often when selecting an audio file in browser , and always when clicking on NI symbol


Logic X 10.7.2

Battery 4.2.0

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  • vad777
    vad777 Member Posts: 67 Member
    Screen Shot 2022-03-28 at 3.39.11 PM.png

    here is a screenshot of the recent crash

  • Kaiwan_NI
    Kaiwan_NI Administrator Posts: 2,995 admin
    edited March 2022

    Hi @vad777 can you pls try the steps on this page here?

    My NI Software Crashes at Startup (macOS)

    Make sure that in your mac's system preferences, under Security & Privacy, Battery 4 and Logic Pro are added in the list of programs that have "Full Disk Access".

    Let me know if this helps.

  • vad777
    vad777 Member Posts: 67 Member

    Ok I followed those steps. Now it crashes on open.


    Screen Shot 2022-03-29 at 3.45.11 PM.png


  • vad777
    vad777 Member Posts: 67 Member

    Now I uninstalled Battery 4 and reinstalled it, but same issue os happening as before, as was happening initially before trying all these methods

  • Kaiwan_NI
    Kaiwan_NI Administrator Posts: 2,995 admin

    @Jeremy_NI Do you have any advice on what to check if Battery still crashes after following the steps on this page My NI Software Crashes at Startup (macOS)?

  • Jeremy_NI
    Jeremy_NI Administrator, Customer Care Posts: 14,941 admin
    Answer ✓

    Hey @vad777 If your computer has a M1 processor, make sure to run it in Rosetta mode: How to Open Your DAW Using Rosetta

  • vad777
    vad777 Member Posts: 67 Member
    https://community.native-instruments.com/discussion/comment/11462#Comment_11462

    Ok, I thought NI Software products including Battery 4 are M1 natively compatible

  • 5nap3
    5nap3 Member Posts: 2 Member

    NI Battery is becoming unusable. Keeps crashing Logic.

  • Jeremy_NI
    Jeremy_NI Administrator, Customer Care Posts: 14,941 admin

    @5nap3 The original post is from last year. Some details might be helpful to help you with those crashes, like what's your operating system, is it on a M1 computer? How does the crash happen?

  • DaveKeys
    DaveKeys Member Posts: 12 Member
    edited June 2024

    Hi. I am having exactly the same problem with Battery 4. I go into Logic, find there are missing samples. When I click anything to do with the sample, be it abort loading or skip missing files, it just crashes. I've tried the steps above. No joy. Any suggestions?

    Logic 11, Mac Ventura OS 13.6.7. Intel Macbook Pro 2017.

  • pete53
    pete53 Member Posts: 2 Newcomer

    I'm having the same issue @DaveKeys is having. It's an older session from 2016. Battery asks me to locate the Battery 4 Factory Library and as soon as I do, Logic closes completely. If I open in Rosetta and follow the same steps I get the error in the images above. If it helps, Battery is being run inside the Komplete Kontrol plugin. M1 Mac OS 14.3.1

  • pete53
    pete53 Member Posts: 2 Newcomer

    Sorry, forgot - I'm running Logic 10.8.1 - All NI plugs are up to date

  • vad777
    vad777 Member Posts: 67 Member
    edited June 2024
    https://community.native-instruments.com/discussion/comment/157709#Comment_157709

    don't know how it's in Logic now. I switched back to Cubase. In Cubase Battery doesn't crash as often but has another issue: sometimes the sample in battery cells just disappear, even without closing the project. I'd be working on a project and then notice that some drums stop playing, I open up battery and notice that all cells are gone except very first one. This happened multiple times already.
    Edit: I'm using all the latest versions of Cubase 13 and Battery.

  • MahaM
    MahaM Member Posts: 2 Member

    I have a logic project with one track using Battery within Komplete Kontrol. I opened the plugin interface to select the preset but now I cannot close the plugin without crashing Logic. When I reopen Logic, the Battery plugin interface is still open so when I try to close it, it crashes Logic. I have tried disarming the track and deleting the track but on both occasions it causes Logic to crash. So I am in a 'death loop' within Battery within this project. How can I get out of this and save my project !! please help

    PS Battery and KK are up to date. I am running Logic 10.8.1 in Rosetta under Ventura 13.6.3

  • Jeremy_NI
    Jeremy_NI Administrator, Customer Care Posts: 14,941 admin

    @MahaM It's a known bug with Komplete Kontrol 3.3.2. It's been reported here:

    https://community.native-instruments.com/discussion/34866/komplete-kontrol-3-3-2-crashes-logic-pro-x-on-close-if-hosting-battery-kbdsw-7913

    There are a couple of earlier versions of Komplete Kontrol in there so you can downgrade. Let me know if one of the versions shared in that thread work.

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