Plug-in for device "KOMPLETE KONTROL S-SERIES" is missing - Logic alert

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Answers

  • Jeremy_NI
    Jeremy_NI Administrator, Customer Care Posts: 14,884 admin
    Answer ✓

    @KasperFischer Try to close Logic and delete this file:

    Macintosh HD/Users/username/Library/Preferences/com.apple.logic.pro.cs

    Note: the User Library folder is hidden. To access it, click on Go in the menu bar and press down the Alt key. You'll now find the Library entry in the menu:

    User_Library3_2.gif


  • KasperFischer
    KasperFischer Member Posts: 9 Newcomer

    Thank you Jeremy ;o) That seemed to do the trick!!

  • Kymeia
    Kymeia NKS User Library Mod Posts: 5,852 mod
    edited November 2023
    https://community.native-instruments.com/discussion/comment/109285#Comment_109285

    Interesting, I would like to know how that setting impacted on plugin loading? It's usually the fix for the transport controls not working as it forces rebuild of the control surface data

  • Bluemore
    Bluemore Member Posts: 1 Newcomer

    I tried your trick, Jeremy, but can't seem to find the

    Macintosh HD/Users/username/Library/Preferences/com.apple.logic.pro.cs

    file entry, even though I followed your advice step by step.

    I have precisely the same problem as Kaspar.

  • Jeremy_NI
    Jeremy_NI Administrator, Customer Care Posts: 14,884 admin

    @Bluemore This file is definitely there, make sure to look in the user library and not the local library.

  • Steve bootle
    Steve bootle Member Posts: 11 Newcomer

    hi Jeremy, I have looked and searched and also cant find the "Macintosh HD/Users/username/Library/Preferences/com.apple.logic.pro.cs" file anywhere.

  • Jeremy_NI
    Jeremy_NI Administrator, Customer Care Posts: 14,884 admin
    https://community.native-instruments.com/discussion/comment/163036#Comment_163036

    Have you checked the user library?

    Note: the User Library folder is hidden. To access it, click on Go in the menu bar and press down the Alt key. You'll now find the Library entry in the menu:

    User_Library3_2.gif
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