Oversensitive control knob - S88 MK3

Vagus · 2023-10-21T07:43:02+00:00

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It looks like one of the control knobs on my S88 MK3 has been out with the lads. Is this something that can be fixed via software, or settings, or am I going to need to return?

I can provide a video - but essentially, the knob is behaving as if I'm touching the top intermittently every second or so.

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Accepted answers

Nilo_NI

Hi,

could you send a video to the support team so that they can determine if it's a hardware or software issue? (Contact them here).

They might ask you to check with a Midi Monitor to see if the keyboard is sending data without being prompted. This article shows you how to do this:

How to Monitor the Input of a MIDI Controller

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Amestie

Same here! I think it's a software issue.

Nilo_NI

Hi,

could you send a video to the support team so that they can determine if it's a hardware or software issue? (Contact them here).

They might ask you to check with a Midi Monitor to see if the keyboard is sending data without being prompted. This article shows you how to do this:

How to Monitor the Input of a MIDI Controller

Vagus

https://community.native-instruments.com/discussion/comment/102365#Comment_102365

It's definitely not sending any control change information - but once you press a key, it starts to flicker. Will get in touch with the support team - thanks.

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