Please help! Massive 1.5.11 crashes repeatedly!

portthames

Loading massive into Cubase 10/Windows 10 will crash the DAW straight away.

All other versions were OK but now that frustrating Native Access won't let me go back to a version that works..

Please can someone help, even show me a way to go back to previous versions.

Thanks in advance

Jeremy_NI

No news from you for a while. We’re closing this thread now. If you still need assistance on that topic, please get in touch here: https://bit.ly/NISupport_Synth

Uwe303

Hello,

do you see 3 lines right from "massive" in the browser, you can see it in that picture as an example

portthames

https://community.native-instruments.com/discussion/comment/49409#Comment_49409

Hello, from memory, no I did not see it (am I correct this denotes a VST3 plugin?)

Uwe303

https://community.native-instruments.com/discussion/comment/49481#Comment_49481

Absolutely, that means this is a vst3 plugin and i would advise to always use vst3 if you can. Massive has now a vst3 version so use that. I could only test on my win11 and cubase 12 rig and it worked like it should.

portthames

https://community.native-instruments.com/discussion/comment/49532#Comment_49532

Thank you, yes I tried with both and standalone, all 3 had issues.

Uwe303

If it even crashes as stand alone app then maybe windows prevents it from starting? How does it look like if you want to start it stand alone? You could try to uninstall and use the regcleaning tool, then reinstall. Ohh and try to start massive stand alone as admin. https://support.native-instruments.com/hc/en-us/articles/115003509269-Fixing-Software-Update-Installation-Issues-Windows-

portthames

https://community.native-instruments.com/discussion/comment/49727#Comment_49727

Thank you for the tool— as standalone it would freeze at loading screen.

Uwe303

It may sound stupid but can you try to add the plugin folder to that https://support.microsoft.com/en-us/windows/add-an-exclusion-to-windows-security-811816c0-4dfd-af4a-47e4-c301afe13b26#ID0EBF=Windows_10 if it's not working you can delete it from the exclusion

portthames

https://community.native-instruments.com/discussion/comment/50300#Comment_50300

Thanks, never heard of this before, but this could be worth a try.

Jeremy_NI

Does Massive crash also in standalone? Have you tried these steps? My NI Software Crashes at Startup (Windows)

portthames

https://community.native-instruments.com/discussion/comment/50402#Comment_50402

It couldn't get past the app's splash-screen.

Jeremy_NI

And did all the steps detailed in the article helped ? especially 1 and 2 ?

Jeremy_NI

No news from you for a while. We’re closing this thread now. If you still need assistance on that topic, please get in touch here: https://bit.ly/NISupport_Synth