Play series selection failure to install

n0xo Member Posts: 1 Newcomer
edited February 10 in Native Access

Hi, I was able to install everything except Play series selection. Installing icon went forever. So, I tried to delete and reinstall same results. I can't uninstall now so I can re download. I had manually removed it so it won't let me uninstall. Any ideas how to correct this? thanks, Alan

Best Answer


  • Jeremy_NI
    Jeremy_NI Customer Care Posts: 7,045 mod

    I see you contacted our support regarding this. They should get back to you, in the meantime you could try to uninstall with our regtool, as explained for failing updates here: Fixing Software Update Installation Issues (Windows) then try to install again.

    If that doesn't work, best is to wait for my colleagues to get back to you.

  • Jeremy_NI
    Jeremy_NI Customer Care Posts: 7,045 mod
    Answer ✓

    No news from you for a while. We’re closing this thread now. If you still need assistance on that topic, please get in touch here:

This discussion has been closed.
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