Outputs inoperable (both rca and 1/4)

adamtylermiller

I’ve run into an issue where both outputs on my S2MK3 are non functional. I’ve updated, tried different computers, cords, boards, and speakers.

there IS signal, but it cracks and pops, is super distorted/fuzzy, and simply unusable.

has anyone ever run into this before? There’s surprisingly no other issue on the boards that I’ve been able to dig up in a search. Any ideas would be appreciated. This controller has been kept inside, in a road case, and gigged with maybe 6 times before issues presented.

lord-carlos

When you use another program with the controller as audio out, just a youtube video or whatever, do you still have the problem? (Close traktor first)

I assume you are not playing .m4a files / beatport streaming? There is a bug currently with those files.

adamtylermiller

https://community.native-instruments.com/discussion/comment/46823#Comment_46823

I don’t. I can run a YouTube or a WinMedia player and it will work perfectly.

I can also jiggle and manipulate the RCA’s and that’ll cause it to crackle and fuzz.

Mark_NI

Hi Adam,

if the issue still persists, I recommend to contact the Traktor Tech Support for further analysis and, if necessary, repair or exchange of the unit.