Where is my Komplete select software?

Hi Everyone! I bought a 'Komplete A25' online (NI) which came with Komplete select for free, as a special offer for Cyber season. Now I got a couple emails, order confirmations and such, but the last email I received said "If your order included a download, the download link was already sent to you in a separate email."
Now I'm worried because I have not received said email and I only bought the thing about 5 hours out from the sale ending and am worried that may affect it. What do I do from here? Please someone help me 😖😅
Best Answer
-
@Peldogg There were some issues with products linked to hardware. If the issue persists, get in touch here so our support agents activate the licences manually: https://bit.ly/NIsupport_RA
1
Answers
-
One thing only — be patient.
1 -
Thanks Paule, I will do as you say and remain patient. I can wait, the uncertainty is what gets me 🤔
0 -
@Peldogg There were some issues with products linked to hardware. If the issue persists, get in touch here so our support agents activate the licences manually: https://bit.ly/NIsupport_RA
1
Categories
- All Categories
- 18 Welcome
- 1.7K Hangout
- 68 NI News
- 903 Tech Talks
- 4.6K Native Access
- 17.9K Komplete
- 2.2K Komplete General
- 4.8K Komplete Kontrol
- 6.4K Kontakt
- 1.1K Reaktor
- 408 Battery 4
- 928 Guitar Rig & FX
- 470 Massive X & Synths
- 1.5K Other Software & Hardware
- 6.4K Maschine
- 8.2K Traktor
- 8.2K Traktor Software & Hardware
- Check out everything you can do
- Create an account
- See member benefits
- Answer questions
- Ask the community
- See product news
- Connect with creators