i take it Native access is having connection issues?
i've been trying to register a expansion and native access is caught in a loop
anyone else having this issue?
Please note that the registration of your product can only be carried once; once your products are registered, they remain as such in your user account (you can check your user account by login into our website, top right corner > user icon > My products and serials).
Trying to register an already registered serial in Native Access will result in the “Registering” error message you receive.
Please simply quit/ force quit Native Access and reopen it.
Do not try to add the serial again, the product should be listed in Native Access.
If you are registering a hardware serial and you don't get the associated products in Native Access that are supposed to come with the hardware , please reach out to our registration support: https://bit.ly/NIsupport_RA
Hi, I have a Brand New Maschine plus stuck in registration mode. Hardware reads "Registration Failed!"
Web link reads: "Please Try Again, the serial number is not valid" I put in a request (4186813) today 1/5/24
Hoping to hear something soon as this is the second time in less than two weeks, I've had to contact NI support. The first time it was stuck in "Upgrade mode"
How is this justifiable, after purchasing a professional grade, music product, from a supposedly reputable company?
📞💻️
