I just purchased the Komplete 14 UCE and then realised there is no serial number so I can't get the crossgrade to the advanced like I was planning. Is there any way to fix this?
Hey @Toolmeezy This article explains it all: How Can I Upgrade KOMPLETE 14's Ozone 10 Standard to Advanced?
But it doesn't give me the option to cross grade because they say o need a valid versiob
So you mean another crossgrade than Ozone 10 Standard to Advanced? You said "I just purchased the Komplete 14 UCE and then realised there is no serial number so I can't get the crossgrade to the advanced like I was planning" and I gave you a link to an article on how to do that upgrade. I'm a bit confused.
@Reefius understands my question. This is what I get when I try to purchase this.
Just in case it can be debated if I bought the UCE
So what is the solution?
@Toolmeezy @Reefius Oh thanks for clarifying, I didn't get that this was not working on our side. My apologies! I got in touch with the team. It's a known issue and will be fixed. In the meantime you can simply ignore this message and purchase the crossgrade, it will work.
@JeremyCorbett does this also apply for the crossgrade of the Music Production Suite 5 Universal Edition? as in I get the neutron 4 etc. for the cross-grade price?
The only crossgrade valid from NI is this one. For other Izotope offers you'll have to check with them.
@Jeremy_NI What about this one is the question. cause it essentially says the same thing the first one says.
@Toolmeezy Sorry, I was not aware of this one. Yes, it's the same.
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