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E-Voucher "The coupon code isn't valid."

djsdz73
djsdz73 Member Posts: 6 Sine
in Komplete General

Hi all, I got an e-voucher that I tried to redeem on an expansion that is 50% off right now and got the message that "The coupon code isn't valid."

I looked for some answers on the NI website and it says "Please note that e-vouchers are not valid for products that are part of a special offer." This is probably why it doesn't work but I would like to confirm that this is the case and that I didn't receive an invalid code.

Thanks.

Best Answers

  • Russellmus
    Russellmus Member Posts: 28 Sine
    Answer ✓

    Yeah, almost certainly because it’s already on sale. I got the same message when I tried once.

  • Monochrome
    Monochrome GermanyMember Posts: 287 Saw
    Answer ✓

    Yes, E-Vouchers generally won't work on sales and discounted products.

Answers

  • Russellmus
    Russellmus Member Posts: 28 Sine
    Answer ✓

    Yeah, almost certainly because it’s already on sale. I got the same message when I tried once.

  • Monochrome
    Monochrome GermanyMember Posts: 287 Saw
    Answer ✓

    Yes, E-Vouchers generally won't work on sales and discounted products.

  • djsdz73
    djsdz73 Member Posts: 6 Sine

    Thanks for confirming.

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