I have ordered a Traktor S3 from amazon about 2-3 months ago, The contoller has arrived quickly and in a perfect condition but recently my crossfader started to defunction. The contoller started to send sound from the deck even if the crossfader was on the off position and now the crossfader isn't even working.
My crossfader is set to sharp because I practice scratching, but the problem presists when the curve is set to smooth too.
I have tried to contact the NI support but the all of the firmware updates they have sent me just do not work, and it seems like you cant recalibrate your crossfader if you have a S3. I have also asked if there is any chance that I could send them the controller back for repair/replacement. In respond they have asked for my address and purchase recipt etc. and then just sent me back to contact amazon.
Can anyone offer a solution or expirencing the same problem?