Native Access cannot accept the serial number

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  • mr.nuklz
    mr.nuklz Member Posts: 1 Member

    Hello,

    Has this issue been sorted out yet? I am also trying to add my Battery 3 serial number to my Native Access, only to get the eternal "Registering your product, please wait" message.

  • Jeremy_NI
    Jeremy_NI Administrator, Customer Care Posts: 14,563 admin

    @mr.nuklz That's probably unrelated. If you are using Native Access 2 (the dark one) make sure to go in preferences, select show discontinued products or use Native Access 1: How to Downgrade Native Access 2 to Native Access 1

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