Komplete Audio Mk1 - poor performance on win 11

Audiobabble
Audiobabble Member Posts: 10 Member

Have been using a Komplete Audio 6 Mk1 quite happily for some time under windows 10.

I've just done a fresh win 11 install on another SDD and I'm surprised to find the latency is about double what it was under windows 10.

The test in the ASIO control panel gives around 350 us and remains steady in win 10, whereas it gives about 600 - 700 with occasional spikes of 1000 in win 11.

I've done all the usual recommended settings in the win 11 install, so a a bit mystified as what is causing the problem.

I know it could theoretically be many causes, but just wondered if anyone's had any similar problems with Komplete Audio mk1 under win 11 ?

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Comments

  • Nico_NI
    Nico_NI Administrator Posts: 1,124 admin
    edited November 2022

    Drivers for KA MK1 have not been updated for Windows 11. This could be what affects the latency.

    As far as I know they won't be updated for newer OS.

  • Deny
    Deny Member Posts: 1 Newcomer

    So NI thinks the cost of updating older hardware for a new OS is too high, is that it? Do they think people who spent good money on a Komplete Audio 6 will brick it and happily buy another NI interface? Or ANYTHING from NY ever again? Interesting.

  • raych
    raych Member Posts: 1 Newcomer
    edited September 2023

    A rather unorthodox solution is to use Linux and WineASIO. I am using it with Ableton Live and it is working at a very satisfactory level. The only pitfall is the installation of WineASIO I recommend the kx studio site for pointers. If you have USB HID devices, which are not MIDI compatible (MIDI works out of the box) wine will probably not work and your only good option is to install Windows 10 in a VM and just connect the device to it and use the original driver :) KA 6 is a proper USB audio device and as such doesn't need a special driver in Linux. I am not using mac os from a long time ago but my wild guess is it will work there too.

  • axer178
    axer178 Member Posts: 3 Member

    I've been having BSOD issues (DPC Watch Dog Violation, and high Latency issues) on a powerful new PC (i7-12700k; 48GB DDR5 RAM) with fresh install of W11 also…
    I've tried everything - I believe it is because NI has not BOTHERED to update their drivers since 2018 (!).
    I am about to buy an RME Babyface FS because it has amazing round-trip-latency and is rock-solid according to friends, and also forums - and…. they have updated drivers for all their products (even products that were made over 10 years ago !).
    I will NEVER buy another NI soundcard ever again - it's clear their business model is about obsolescence (they want you to keep buying new gear instead)

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