Hey, after getting a new Computer, I wanted to download Traktor today.
Since there is no way to manually download my software, I tried the acess manage. But my purchased Softwares just wont show up. I tried reching out to support, but I got no answer, so after a few weeks I reached out again, still nothing.
I cant believe that this is how NI is treating customers that bought their soft- and hardware.
I am really getting anyone that is swithing to Serato or Denon or anybody else, because after this experience I am very close to switching too.
Its not about the fact that a running system was turned off for another system that is obviosly having a lot of problems like this, but the fact that there is no way to reach out to support to get my purchased software running.