No shipping, no response from NI

Iankco Member Posts: 1 Newcomer
edited October 2022 in Social Club

I ordered a device on Sunday this week, it has been 7 days, they charged my card and there is no confirmation of shipment, no invoice, and I put in a support ticket Wednesday and have not received a response. Item was in stock and says it typically ships in 1-2 bus days. So I read a few other threads where NI has terrible response times with orders and customer service. I don't know how else to get anyone's attention at NI, does anyone here in the community have any other suggestions on how to get them to process my order?

Best Answer

  • Jeremy_NI
    Jeremy_NI Customer Care Posts: 8,801 mod
    edited October 2022 Answer ✓

    @Iankco I see that my colleagues got back to you and that this issue is getting resolved.


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