M+ 4D encoder doesn't react to turning?

ibsen

Hello,

New to Maschine+, just started learning it. While trying to set the tempo the way described in the manual, I can't actually notice any effect of turning the 4D encoder. Clicking it up/down/left/right and clicking it works just fine but turning it does nothing.

For instance, I click the TEMPO button, then I am supposed to adjust the tempo by turning the jogwheel, right? Nothing chances though.

I just hope I misunderstood something and the unit is not defective...

ozon

Can you select Events in Events mode by turning the 4D encoder?

ibsen

Nope. Only "joystick" function is working, turning it does nothing.

ozon

That’s not very promising.

I suggest you contact support via online chat or open a ticket here http://bit.ly/NIsupport_maschine.