Kontakt library asking for an upgrade when a full version is already installed

Vicbcn
Vicbcn Member Posts: 2 Newcomer
edited August 2022 in Native Access

I am trying to make a library (palete primary colors) sound according to them I need a full Kontakt Serial Number, and to click "upgrade" to proceed with upgrade.

Now, if I open my Native Access installed products I see Kontakt 6 and it says, full version and I can see the serial number...

So, Is this Kontakt I have NOT the full version, and if it isn't why would it say it is.

Hope sombody can help me, thanks!!

VIc

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