Accessing the NI website

cate · 2022-08-07T03:43:18+00:00

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Why do certain pages come up white. Some try to load then turn white. I've turned off all my blocking software. It's happening across the 4 browsers I use. No I don't use VPN.

I saw someone else mention it on here but they were just referred to ticketed support. I don't know if you have the relevant information at hand, but it would be good to find out why this is happening. I'm trying to buy things..!!

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Jeremy_NI

@cate@sound.com.au What pages display this error exactly?Is this happening during checkout? There is a current bug that displays blank pages during checkout.

You contacted my colleagues regarding this issue and they changed some settings on your account in order to fix this. Did that work out?

If others are affected by this please get in touch with our support agents here: https://bit.ly/NISupport_OP

You can follow this thread to get updates or comment: NI Products page crashes

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Monochrome

Let's stick to this thread. I get this error is annoying, but opening just another thread won't help NI solving this faster.

If in a hurry, go through the self help wizard below, choose 'No' to all and you'll be able to file a support ticket yourself:

https://support.native-instruments.com/hc/en-us/sections/360000092577

Jeremy_NI

@cate@sound.com.au What pages display this error exactly?Is this happening during checkout? There is a current bug that displays blank pages during checkout.

You contacted my colleagues regarding this issue and they changed some settings on your account in order to fix this. Did that work out?

If others are affected by this please get in touch with our support agents here: https://bit.ly/NISupport_OP

You can follow this thread to get updates or comment: NI Products page crashes

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