Accessing the NI website

cate Member Posts: 2 Newcomer
edited August 2022 in Native Access

Why do certain pages come up white. Some try to load then turn white. I've turned off all my blocking software. It's happening across the 4 browsers I use. No I don't use VPN.

I saw someone else mention it on here but they were just referred to ticketed support. I don't know if you have the relevant information at hand, but it would be good to find out why this is happening. I'm trying to buy things..!!

Best Answer

  • Jeremy_NI
    Jeremy_NI Customer Care Posts: 7,634 mod
    edited August 2022 Answer ✓

    @[email protected] What pages display this error exactly?Is this happening during checkout? There is a current bug that displays blank pages during checkout.

    You contacted my colleagues regarding this issue and they changed some settings on your account in order to fix this. Did that work out?

    If others are affected by this please get in touch with our support agents here:

    You can follow this thread to get updates or comment: NI Products page crashes


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