Can anyone help me with a support phone number I can use to get in touch to a support tech at NI?

robosax
robosax Member Posts: 2 Noise

My computer used to recognize my Kontrol S49 and now it doesn't.I have exhausted every option NI has in its support online pages and nothing has worked. This happened after a month of everything running smoothly after purchase. I have sought out others in the field and they can not help solve the problem either. This happened after a month of everything running smoothly after purchase. I tried different OS's and nothing fixed the problem. NI recognizes the serial number and the Krontrol S49 shows up as registered but it is not in my NI library to select. Talking to someone at NI would help so much. I am willing to send it in if needed. Any support on this issue and or a number to call is much appreciated.

thanks

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