Can't upgrade from Komplete 13

Raven586 Member Posts: 27 Member
edited July 2022 in Native Access

Based on the list I have provided do I own Komplete 13 and if so should I not be able to upgrade to Komplete 13 Ultimate or Komplete 13 Ultime CE.

When I attempt to upgrade it seems that based on what I own is not Komplete 13 even though I own everything included in it ?

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