Can't upgrade from Komplete 13

Raven586
Raven586 Member Posts: 15 Sine
edited July 29 in Native Access

Based on the list I have provided do I own Komplete 13 and if so should I not be able to upgrade to Komplete 13 Ultimate or Komplete 13 Ultime CE.

When I attempt to upgrade it seems that based on what I own is not Komplete 13 even though I own everything included in it ?



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