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Can't upgrade from Komplete 13

Raven586
Member Posts: 21 Member
Based on the list I have provided do I own Komplete 13 and if so should I not be able to upgrade to Komplete 13 Ultimate or Komplete 13 Ultime CE.
When I attempt to upgrade it seems that based on what I own is not Komplete 13 even though I own everything included in it ?
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0
Best Answer
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Consider contacting NI's customer service:
Things to check in the meantime:
- Make sure that your products are registered.
- My KOMPLETE Offers usually tells you if there's an upgrade available for you.
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Answers
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It looks to me as if you started with Komplete Select and upgraded to Komplete 13. Based on that, yes you do own Komplete 13.
0 -
Consider contacting NI's customer service:
Things to check in the meantime:
- Make sure that your products are registered.
- My KOMPLETE Offers usually tells you if there's an upgrade available for you.
0 -
Thanks for the advice I appreciate you guys for replying 👍
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