Reinstall traktor pro 3

Hi, I bought the S2 Mk3 controller, and it came with the option to download Traktor Pro 3. I downloaded it and everything worked great. Until I reformatted the machine and forgot to back up Pro 3. Now, the download option doesn't appear, not even as downloaded in my profile. Is there a way to get it back?I'd really appreciate it if you could help me. Sorry for my poor English; I'm from Argentina and I'm just getting started.Thank you very much.

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lord-carlos

Did you install native access and logged in with the same account from where you bought the s2?

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lord-carlos

Did you install native access and logged in with the same account from where you bought the s2?

Selektor_Ostia

Yes.

But every step I take to get the Pro 3 ends with me being offered the Pro 4, and I'm Argentinian. I can't afford to spend that kind of money on the Pro 4...

lord-carlos

That is odd, if you logged in with the same account you should still have access to Traktor Pro 3.

There is no Traktor 3 Pro at all for you in Native Access? And you version is up to date? https://www.native-instruments.com/en/specials/native-access/

In that case I would contact support: https://support.native-instruments.com/hc/en-us/articles/360014498698-How-to-contact-NI-Support

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