I was charged 5 times for a single product purchase. Does anyone know how I can reach someone at native instruments to fix this?
Hello Jds9447, sorry for the issue and the inconvenience.
Can you please create a support ticket or open a chat support using the link below:
https://bit.ly/NI_support_NA
So our team can help you to solve that as soon as possible.
Please login when you go to the link and you will need to answer few questions that the chat bot will ask you, so it can redirect the ticket to the correct department. Then, our team will be there to help you further on this situation.
I hope this helps☺️
