as the topic, so how and where I can order this replacement parts of the traktor touch sensitive endless knob, and I tried request a support ticket to NI, but no lucky, I haven’t got response of them, any one can help for me, thank you so much
Thank you, good news, I had received support email from NI last day! Hopefully get the replacement part soon, I very much appreciate.
Have a nice day
Hey! do you have your ticket number? I can check why you didn't get any response.
Hello, Martin. Yes sure, my ticket is 4518935, thank you for your help! Overall, I lost one of my D2 endless knob,I tried find after market, but I really hope to use touch sensitive function, and I ask some people, suggest me can buy the replacement knob kits by NI, so I try my lucky, cheers.
Cool, seems like a colleague has already assigned so you should get an answer in the next days.
Amazing! Im glad!
Hello Martin, I’ve a issue again, I give my delivery address to NI support at the ticket, then no response still today, could you help me check my ticket status, thank you so much.
Hey!
The request is being processed, I guess you'll have an answer asap.
