Installation Failed, even after I allow full disk access!

I recently bought Komplete 15 Standard (after previously owning version 12) and successfully downloaded Native Access, but I get the 'Installation failed' message whenever I try and download anything from it. I have followed the advice on this, and allowed full disk access on my Mac to Native Access and NKT Daemon, but this hasn't solved the problem, even after a restart. Can anyone help?

Many thanks.

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Mert_NI

https://community.native-instruments.com/discussion/comment/217521#Comment_217521

Hello bigmiff, can you please create a support ticket or open a chat support using the link below:

https://bit.ly/NI_support_NA

So our team can help you further to solve that while sending you the direct download links as soon as possible.

I hope this helps☺️

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Vocalpoint

What Mac?

What OS?

What version of Native Access?

AND - take a look here:

TIP Sequoia adds an extra step when installing NI Hardware (Keyboards or Maschine) and Native Access - Page 2 — Community

Mert_NI

https://community.native-instruments.com/discussion/43636/installation-failed-even-after-i-allow-full-disk-access

Hello bigmiff, have you made sure that you are using the latest version of the Native Access:

https://www.native-instruments.com/en/specials/native-access/?srsltid=AfmBOoptYNXAtxkqH05xsULeqtcwewq0PDWbvKhqR99TpjuP2PzVHe3l

If so, can you please send us the screenshot of the Native Access page of the error message so we can help you further to solve that as soon as possible.

I hope this helps☺️

bigmiff

Thanks for your replies. Here is some further information:

I am running Sequoia 15.3.1 on my Mac Mini M4.

I am running the latest version of Native Access - I deleted my previous version, and downloaded the latest Mac Silicon version. I have allowed full disk access to both NTK Daemon, as well as Native Access. (I have also checked my Local Network Privacy settings, but No NI apps are showing up there). I attach some screenshots of the above - no matter which program I try to download, they all fail.

Full Disk Access screenshot.pdf

Native Access screenshot.pdf

bigmiff

And here is a screenshot of the Installation Failed message.

Some other information, if it helps - I previously had Komplete 12,

Insatllation Failed screenshot.pdf

but not used it for a while, but some of that software will have been sitting on my hard disk, awaiting updates.

Mert_NI

https://community.native-instruments.com/discussion/comment/217521#Comment_217521

Hello bigmiff, can you please create a support ticket or open a chat support using the link below:

https://bit.ly/NI_support_NA

So our team can help you further to solve that while sending you the direct download links as soon as possible.

I hope this helps☺️

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