How can i fix the problem with NTKDAEMON failed to start?

For some reason i can't start NI and can't download NTKDAEMON. I've uninstalled everything but still can't fix this problem. I'm on windows10.

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PoorFellow

https://community.native-instruments.com/discussion/43303/how-can-i-fix-the-problem-with-ntkdaemon-failed-to-start

Please try this :

Make sure that you have sufficient Administrator privileges on the computer.

Then uninstall the Native Access and the NTKDaemoin ,

Then run the NI reg tool and remove anything Native Access and NTKDaemon ,

( If you want to be thorough then also use Windows Explorer to search your system drive for all instances of 'Native Access' and 'NTKDaemon' and delete it all . )

Then restart computer ,

Then download newest version of Native Access for your OS ,

Then reinstall Native Access as an Administrator .

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PoorFellow

https://community.native-instruments.com/discussion/43303/how-can-i-fix-the-problem-with-ntkdaemon-failed-to-start

Please try this :

Make sure that you have sufficient Administrator privileges on the computer.

Then uninstall the Native Access and the NTKDaemoin ,

Then run the NI reg tool and remove anything Native Access and NTKDaemon ,

( If you want to be thorough then also use Windows Explorer to search your system drive for all instances of 'Native Access' and 'NTKDaemon' and delete it all . )

Then restart computer ,

Then download newest version of Native Access for your OS ,

Then reinstall Native Access as an Administrator .

Mert_NI

https://community.native-instruments.com/discussion/43303/how-can-i-fix-the-problem-with-ntkdaemon-failed-to-start

Hello dariiip, does the issue persist after trying the workaround that PoorFellow shared above?

I hope this helps☺️

MarshallManos

Hello folks,

First, I do NOT work for Native Instruments and I'm not an IT or technical support professional; I'm just somewhat tech savvy and stubborn.

I too had this issue and finally (with the help of these forums, which I will also post in) and some of my own digging, resolved the issue. I am on Windows 11 Pro, some basic hardware specs are:

CPU: AMD 5900X

GPU: 6900XT

RAM: 64GB (4 x 16) G.Skill 3200Mhz RAM

Mobo: ASUS X570 Plus Wi-fi

Issue: it started with an upgrade from Windows 10 Pro to 11 Pro. I would launch Native Access 2 and it would flash a message (that I had to film and stop-frame to see) where it said "Daemon version could not be determined". It would attempt to install NTKDaemon, and in the instances where it was "successful" with launching Access to display my products, my preferences were saved and every product said "Repair" with the yellow circle with the black exclamation mark (even though those products were already uninstalled from my Windows environment). I uninstalled NTKDaemon and Native Access at least a dozen times, restarted, etc.

Attempted solutions that DID NOT WORK:

Uninstalling the products and attempting re-install after reboot.
Downloading and installing NTKDaemon fresh as a standalone (downloaded from Native Instruments directly).
Duplicating the NTKDaemon.exe in two locations ("Program Files\Common Files\Native Instruments\NTK" & "Program Files\Native Instruments\NTKDaemon")
Deleting all the folders mentioned above after uninstall, fresh boot, and re-install using the aforementioned steps.
Disabling certain services such as virus scan services
Adding virus scan and Windows Defender Firewall exceptions

What DID Work (and in this critical order):

Uninstalling the programs and NTKDaemon in Windows Add or Remove Programs
Deleting the content folder in my new drive
Deleting the folders here: "[driveletter]:\Program Files\Common Files\Native Instruments", "[driveletter]:\Program Files\Native Instruments"
Deleting the Native Instruments folders located in "[driveletter]:\Users\[do this for each user listed]\AppData\local\", "[driveletter]:\Users[do this for each user listed]\AppData\Roaming", "[driveletter]:\Users[do this for each user listed]\ProgramData".
1. If you do NOT see those folder, you need to enable being able to see hidden files and folders. Instructions for this can be found here: https://support.microsoft.com/en-us/windows/file-explorer-in-windows-ef370130-1cca-9dc5-e0df-2f7416fe1cb1, you will need to go down to the Common File Explorer Options section and expand that ribbon.
Clicking in the Windows Search Bar and typing "regedit", or you can also type "run", and then type "regedit", which will bring up your registry editor.
1. NOTE: EDITING YOUR REGISTRY IS RISKY AND YOU CAN BRICK YOUR PC IF YOU AREN'T CAREFUL!!!
This is important: there are SEVERAL registry locations for Native Instruments. I roasted them ALL.
1. They are found under HKEY_LOCAL_MACHINE\SOFTWARE, HKEY_CURRENT_USER\Software, HKEY_USERS\[different folders and subfolders, you'll have to click around and see which ones contain "Software\Native Instruments" or Software\native-access folder].
2. Look for Native Instruments, NTK, and native-access folders. Delete all instances of those.
Then comb through all your drives and computer folders to make sure NONE of the NI products or registry entries exist.
You will know if you've done this right if, when you click the Native Access 2 installer .exe that it brings up their license agreement and acts like it's the first time you've ever installed the program.
1. IF Native Access behaves like it already exists, you've missed something.

The ONLY other option that I've found to work for others is a clean install of Windows, and I mean a CLEAN install, this is where Windows roasts everything that existed before. If you are unwilling to go through that hassle, then above is what worked for me. Once I removed every last trace of NI products from my PC (files, folders, and registry entries, etc.), I was able to get Native Access to install properly WITH NTKDaemon and start re-downloading and installing all of my products.

I hope this helps!

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