Voucher code doesn't seem to work

AlazarinMobius Member Posts: 2 Member

January 3 edited January 3 in Other Software & Hardware

I bought the Kontakt 8 upgrade a few days ago and got a £89 voucher as part of the deal. However, when I tried to use the voucher to buy the RSI 1 synth, it failed with a message:

Coupon code '————' is not valid.

Am I missing something? Is the voucher only applicable to certain products? Is there a list of products to which the voucher applies? Should I just forget about it and let the voucher code expire?

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Kontakt 8

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Monochrome Member Posts: 1,365 Expert

January 3 edited January 3 Answer ✓
RSI 1 is a NKS Partners product. E-Vouchers generally do not work for those.
https://support.native-instruments.com/hc/en-us/articles/360000292818-I-Have-Issues-with-My-E-Voucher
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Answers

Monochrome Member Posts: 1,365 Expert

January 3 edited January 3 Answer ✓
RSI 1 is a NKS Partners product. E-Vouchers generally do not work for those.
https://support.native-instruments.com/hc/en-us/articles/360000292818-I-Have-Issues-with-My-E-Voucher
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AlazarinMobius Member Posts: 2 Member

January 3 edited January 3

Oh…. that makes sense now that I've read the small print that accompanied the voucher. I thought it was one of their own products.
It seems that I've already got most of the NI products that I can afford so I'm not sure if I'll ever use the voucher

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