Tighten the Loop Encoder Knobs

I have been Googling my X1 mk3 problem, my loop knobs :Encoders) have become very loose which ? Is strange as I don't use them. I have been reading that you can recalibrate them in Kontoller Manager ? I'm not quite sure how to do so and, was wondering if anyone could help ?

Thankyou so much id anyone can help ?

Martin

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Kaiwan_NI

Hi @Marty F I'd recommend reaching out to our hardware support team directly to check if your X1 MK3 might be faulty: https://support.native-instruments.com/hc/en-us/categories/360000053737-Product-Support

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viper9711

This is a hardware problem. With newer hardware, the encoders are tighter and don't over-rotate as easily.
The problem: you can't tell whether you have a newer or older version of the controller.
There was already a detailed article about this.

Kaiwan_NI

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