I just finished installing the KOMPLETE 14 ULTIMATE Upgrade on my new Mac Mini. Everything is running smoothly, except for the Spotlight Collection instruments: Middle East, Balinese Gamelan, Cuba, and India. My setup includes Reason 13 as my DAW on a Mac Mini M4 (Sequoia 15.2) with 16GB RAM, 250GB of internal storage, and an external ACASIS 2TB drive. I'm using the Komplete M32 keyboard and accessing the plugin within my DAW.
The issue is that none of the instruments from the Spotlight Collection are playable. When I hit the play button, the reference keyboard at the bottom displays the notes being played, but there's no sound. Similarly, when I play notes on my M32 keyboard, there’s no audio output. However, I can audition the sound library by clicking on it in the library section, so the sounds themselves are loading.
I’m not sure if the sample library is properly installed, if there’s a routing issue in Kontakt, an installation path problem, or an issue with the audio settings in the Native Instruments software—or something else entirely. I’m unsure of the next steps to troubleshoot and resolve this issue. Screenshots are attached for reference.
