How to access Traktor pro 4 with x1 mk3
Answers
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Have you downloaded Native Access and entered your key?
https://support.native-instruments.com/hc/en-us/articles/13254747151901-How-to-Set-up-Traktor-X1-MK3
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Yes but it only gives me access to Traktor 3
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Have you bought your X1 Mk3 as new stock or used/second hand?
If new stock: Have you bought your X1 Mk3 before or after the release of Traktor Pro 4 in July?
If you bought it before the release of TP4: Buy the upgrade licence from NI. Traktor Pro 4 is a paid upgrade.
If you bought it after the release of TP4: Contact NI support, they have to sort it out. Go to NI website and log in with your account. Support → Product Support → Traktor → (scroll down to the bottom of that site) use chat in bottom right corner. You may need a proof of purchase date.
If second hand: I depends if the unit was sold before or after TP4 as new stock at first. But most likely you will have to buy the upgrade in that case.
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If you bought it around or after the tp4 release, get in contact with support with proof of purchase.
https://support.native-instruments.com/hc/en-us/articles/360014498698-How-to-contact-NI-Support
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