How to access Traktor pro 4 with x1 mk3

odd

How do i access Traktor pro 4 with my x1 mk3

BJQ1972

Have you downloaded Native Access and entered your key?

https://support.native-instruments.com/hc/en-us/articles/13254747151901-How-to-Set-up-Traktor-X1-MK3

odd

Yes but it only gives me access to Traktor 3

maniacintosh81

Have you bought your X1 Mk3 as new stock or used/second hand?

If new stock: Have you bought your X1 Mk3 before or after the release of Traktor Pro 4 in July?

If you bought it before the release of TP4: Buy the upgrade licence from NI. Traktor Pro 4 is a paid upgrade.

If you bought it after the release of TP4: Contact NI support, they have to sort it out. Go to NI website and log in with your account. Support → Product Support → Traktor → (scroll down to the bottom of that site) use chat in bottom right corner. You may need a proof of purchase date.

If second hand: I depends if the unit was sold before or after TP4 as new stock at first. But most likely you will have to buy the upgrade in that case.

lord-carlos

If you bought it around or after the tp4 release, get in contact with support with proof of purchase.

https://support.native-instruments.com/hc/en-us/articles/360014498698-How-to-contact-NI-Support