Problems with SOULFI DRUMS on Mac M1 Sonoma / Kontakt Player 6- 8

RoryBC

Hi there

I had written in before when I tried to install Kontakt 8 via NA and received a standalone installer ( thanks ). The reason I wanted to install Kontakt 8 was to use the SOULFI Drums library.

No matter what version of Kontakt I try ( 6.8 – 7 – 8.01. all tested ) the UI of the library is completely scrambled and doesn't produce sound.

I use NA 2 latest version. Tried using NA 1, no dice. Tried starting all versions of Kontakt with Rosetta ( per Telethon Audios suggestion ). No effect. Same result.
The developer of the Drum Library now send me your way.

Please help !

Thanks and best
Rory

elitethatsme

i figured it out @RoryBC you have to install it through Native Instruments Native Access …. you gotta go to add serial and add the serial through there, then use that program to install it

Jeremy_NI

https://community.native-instruments.com/discussion/comment/199679#Comment_199679

If you haven't already please get in touch with our support here: https://bit.ly/NI_support_kontakt

Jeremy_NI

Is it with Kontakt in your DAW or in standalone?

Have you tried another library? Like one of the free ones? Is it behaving the same?

Please open Kontakt in standalone and choose a coreaudio driver as sound output. A wrong driver can give these scrambled libraries.

RoryBC

Hi Jeremy
Tried both standalone and Ableton, no change.

Analoge Dreams works great, so do others I tried.
It's just this one ( Soulfi ).

Yes, core audio is selected.

I tried deleting and reinstalling the library before you ask me.

what else could it be?
I included a screenshot of the scrambled UI.

Thanks & best
Rory

Jeremy_NI

Maybe gice this a try: https://spitfireaudio.zendesk.com/hc/en-us/articles/204908126-Fixing-a-white-Interface-in-Kontakt-Messy-Controls

If that doesn't work out and is only happening with this library I'd recommend to contact their support.

RoryBC

Hi Jermey,

thx, I tried with no effect ( also this article you send is referring to Kontakt 5 so that process doesn't fully work on newer versions )

best
Rory

elitethatsme

i am having the same problem @RoryBC … found any solutions yet?

elitethatsme

i figured it out @RoryBC you have to install it through Native Instruments Native Access …. you gotta go to add serial and add the serial through there, then use that program to install it

Jeremy_NI

https://community.native-instruments.com/discussion/comment/199679#Comment_199679

If you haven't already please get in touch with our support here: https://bit.ly/NI_support_kontakt

RoryBC

Hi @elitethatsme,
thank you, ja I seems like I have to solve some native access troubles first!

@Jeremy, thank you I have opened a ticket!