hey guys,
I put in a support ticket for this question but figured id ask here as i see some people have run into similar issues. I just got a kontrol mk3 and everything went well and is working so far that i can tell except for missing some browser fx content. All instrument content is available afaik but missing almost all fx content except for nks content like arturia/NI/Izotope/eventide.
I did a re-initialize on KK cache, tried a usb hub which i had to use usb-A because i dont have any usbc ports on my powered hub. I also Made a copy shortcut file with a few plugin file locations and added that to plugin locations as a test and this did not work either. Stumped as to why everything else is showing up on keyboard and almost all my plugins show up in KK software. I am on windows which i heard has been a pita for some people but if anyone has run into this issue and might have any ideas i would really appreciate any help. Thanks so much.