Maximize Traktor 4 Window doesnt work anymore (MAC)

T-troniC
T-troniC Member Posts: 5 Member

Hey Community.

So heres the Story.

I have a weird Problem and it really drives me crazy.

When i got my first X1MK3 i was super happy about it and it was fun to play with it.

I Minimized the Traktor App like i always did in the last 20 Years of using this Program and closed the Macbook (Macbook Pro M3 Pro).

Next Day when i opened my Mac and clicked on the Traktor App… nothing happened.

I thought,,, hmmm, ok, tried it over and over again, no way to get the Program maximized on Screen anymore.

Believe me guys, i tried everything. The only way to get the App back on Screen is this simple but annoying Procedure:

Right click on the Traktor App, SHOW ALL WINDOWS, then a little Part comes up on the bottom of my Screen where i can see a very small Window of Traktor, then i click on it and it gets finally maximized. But as soon as i minimize the App again, the same thing happens and i cannot maximize it.

So i investigated what was going on and i think i found the Problem.

The Traktor X1MK3 !

While i was searching for a solution, at some Point i was so annoyed that i decided to uninstall Traktor completely.

I reinstalled it and voila, it worked again like it should, maximize, minimize, all back to normal.

I was happy. Well, for a Moment. I connected my X1MK3 so Traktor recognized it and the X1MK3 Options showed up in the Control Panel.

After minimizing Traktor the next Time i couldnt maximize it anymore, again. I thought, what did i do, what did i change? The answer was nothing, except connecting the X1MK3 for the first Time. I thought thats very weird and i tried it again to be sure that the X1 is the Problem. So i uninstalled Traktor again completely including all the Folders and Files in the Library ect.

After installing Traktor again, everything was working fine and was back to normal. I played around with it for 5 Minutes and tried the Minimize/Maximize over and over again, everything worked fine.

Then i connected the X1MK3 again for the first Time and BOOM, right after that the Maximize Traktor 4 function is dead again.

Sorry for the Grammar, im not English but i hope you Guys understand my Problem.

Its driving me absolutely crazy.

Yesterday there was a Traktor Update and i was hoping that it will work again after the Update, but no.

So is anybody here having the same issue ? Or anyone having any Ideas how to fix this ?

PLZ !!! HELP !!!

Thx

EDIT: I found someone on Facebook having the exact same Issue as soon as he connects his S4MK3, to be specific, as soon as the S4MK3 Mapping appears on his Mapping List in the Preferences.

https://www.facebook.com/1248425560/videos/3284763358498838/

On the Comments he posted another Video where he shows the Problem with the Mapping and a proof that its caused by the Mapping itself.

This is sooo weird.

Best Answers

  • Jeremy_NI
    Jeremy_NI Customer Care Posts: 13,047 mod
    Answer ✓

    Hey there, please get in touch with our support here: https://bit.ly/NI_support_Traktor

  • T-troniC
    T-troniC Member Posts: 5 Member
    edited December 6 Answer ✓

    Hey @Jeremy_NI ,

    and what am i supposed to do there ?

    Get on the Chat and tell them the whole Story ?

    Cant find any other Option than a Chat…

    Thx !!!

    EDIT: Nevermind, i contacted the Support via Chat and a Ticket was created. Thx

Answers

  • Jeremy_NI
    Jeremy_NI Customer Care Posts: 13,047 mod
    Answer ✓

    Hey there, please get in touch with our support here: https://bit.ly/NI_support_Traktor

  • T-troniC
    T-troniC Member Posts: 5 Member
    edited December 6 Answer ✓

    Hey @Jeremy_NI ,

    and what am i supposed to do there ?

    Get on the Chat and tell them the whole Story ?

    Cant find any other Option than a Chat…

    Thx !!!

    EDIT: Nevermind, i contacted the Support via Chat and a Ticket was created. Thx

  • T-troniC
    T-troniC Member Posts: 5 Member

    Here is a link to a Video that shows the exact Problem (we) have.

    https://www.facebook.com/1248425560/videos/733431445072170/

    In case of the Video the User has this Problem as soon as he loads a S4 MK3 Mapping.

    In my Case its a X1 MK3 Mapping.

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