S3 Jog wheels no longer working as expected??

subtle2Fly

Hi team -

Jogs have been working well - you could touch them and scratch and stop a playing track.. now track is locked and can only be scratched when its not playing??

I have restarted, updated and done voodoo- what's next? Please help its making me sad:(

https://youtu.be/6ZRn_k3ENg8

Sûlherokhh

Open a support ticket.

https://support.native-instruments.com/hc/en-us/articles/360003345438

subtle2Fly

HEy team ! Its actually from changing the sound card while a track is running was locking the track - there was a momentary yellow flashing message saying track locked - you have to stop the track, change it to something else (like live) and then change it back and back to normal!

Sûlherokhh

Open a support ticket.

https://support.native-instruments.com/hc/en-us/articles/360003345438

subtle2Fly

sadly I didn't purchase this unit new - lesson learnt there I guess.

Thanks for the suggestion

Sûlherokhh

You can still talk to them; also ask them what a repair might cost if there is nothing else you can do.

pixel

I tested it and set the jog wheel sensitivity to 0.
and I have the same problem. just set the jog wheel sensitivity to 6 and everything is fine.
But be careful, the text is wrong, on the S3 you can only save using the left Play button.

https://support.native-instruments.com/hc/en-us/articles/209552749-Troubleshooting-Jog-Wheel-Issues-with-the-Traktor-Kontrol-S2-S3-S4

subtle2Fly

HEy team ! Its actually from changing the sound card while a track is running was locking the track - there was a momentary yellow flashing message saying track locked - you have to stop the track, change it to something else (like live) and then change it back and back to normal!