No libraries available after downloading kontakt 8

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Rumaki
Rumaki Member Posts: 3 Newcomer
in Komplete Kontrol

I can't open any instrument in Kontakt 8 and Komplete Kontrol standalone, nor in Ableton.

Rescanning the library didn't work.

This problem comes with almost every bigger update :/

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Answers

  • DiosGnosis
    DiosGnosis Member Posts: 227 Advisor

    Hello,

    Are you on Mac or Win OS?

  • Rumaki
    Rumaki Member Posts: 3 Newcomer

    I’m on Mac M1 Sequoia

  • PoorFellow
    PoorFellow Moderator Posts: 7,374 mod

    Since I downloaded Kontakt 8 I have issues with loading my libraries in standalone and in Ableton.

    Is it due to its missing compability with Mac sequoia?

    I'm on a mac (M1) Sequoia.

    @Rumaki , Please do not cross-post same discussion (do not open more discussion on same topic) . Community Code of Conduct - Please read before posting

    I have deleted your duplicate discussion. If you need to 'bump the discussion then add a new comment to this discussion and update it with any information.

    That said then sorry that you have received no response from N.I. , staff must have overlooked it.

    I will ask if @Jeremy_NI , could you please take a look at this problem ?

  • Jeremy_NI
    Jeremy_NI Administrator, Customer Care Posts: 14,941 admin

    Hey @Rumaki Does Kontakt 8 have full disk access? How to Enable Full Disk Access on macOS

    In Kontakt 8 in standalone, are the libraries missing both in the default view and the classic view?

    Please try the following:

    1. Hold down the alt key on your computer's keyboard and click Go in the Finder menu bar. Choose the appearing Library entry in the drop-down menu.
      GoMenuFinderUserLibrary.png
    2. Navigate to Application Support > Native Instruments > Kontakt 8
    3. Delete or rename the komplete.db3 file.
    4. Open Kontakt 8 in standalone.
  • Rumaki
    Rumaki Member Posts: 3 Newcomer

    Hey @Jeremy_NI

    This didn't work unfortunately.

    Before deleting the komplete.db3 file the libraries were only missing in the classic view, but now I can't even change between the two views. It stays in the classic view.

  • Jeremy_NI
    Jeremy_NI Administrator, Customer Care Posts: 14,941 admin
    Answer ✓
    https://community.native-instruments.com/discussion/comment/192973#Comment_192973

    Oh, really sorry to hear that, I've contacted you by email, we'll need to check your system.

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