Komplete Audio 6 (very old model)

AngusTilly
AngusTilly Member Posts: 1 Newcomer
in Komplete General

Hi everyone,

Recently dug out my old Komplete Audio 6 and trying to see if there's still life in it. Upon attempting to register my serial number, I noticed it was 10 characters short (15 instead of 25).

Is there any way to get around this issue?

Cheers.

AT

Best Answer

  • DiosGnosis
    DiosGnosis Member Posts: 196 Helper
    Answer ✓

    Sounds like a support ticket issue. And bring a grip of patience with ya…. Maschine 3 SW just dropped, a new controller not too far before that so, it appears support is swamped with tickets currently.

    However, in my experience, ALL issues I'ver had (software/hardware) got addressed, albeit, not always as promptly as I'd have liked.

Answers

  • DiosGnosis
    DiosGnosis Member Posts: 196 Helper
    Answer ✓

    Sounds like a support ticket issue. And bring a grip of patience with ya…. Maschine 3 SW just dropped, a new controller not too far before that so, it appears support is swamped with tickets currently.

    However, in my experience, ALL issues I'ver had (software/hardware) got addressed, albeit, not always as promptly as I'd have liked.

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